Delivery Information

We are committed to deliver your lovely parcel to your doorstep within the promised time frame; however, we do seek for your understanding if delays happen as unpredictable factors such as weathers, high order demands and road traffics can cause unwanted delays.


LOCAL DELIVERY (WITHIN MALAYSIA)

We post all orders made before 11am from Monday to Friday on the same day via Pos Laju except Malaysia public holidays, Saturday and Sunday. Orders made after 11am will only be shipped on the next working day.

Region Postage Fee Delivery Time Ship By
West Malaysia RM7 (Below RM80)
Free (Above RM80)
     2 to 3 working days Pos Laju
    Sabah & Sarawak

     

    RM15 (Below RM150)
    Free (Above RM150)

       3 to 5 working days
      Pos Laju


      *Please take note that the delivery time above is just an estimation and delays do happen from time to time. Longer delivery time is required if orders are dispatched to rural areas of Malaysia. 

       

      INTERNATIONAL DELIVERY

      If you would like us to deliver to your country, please contact us at support@topgirl.com.my

       *WBR= Weight based rates (You may check the exact shipping rates upon checkout)

       Country Postage Fee Delivery Time Ship By
      Brunei

      Flat Rate RM100

      2 to 4 working days

      PosLaju/EMS POS

      Singapore Flat Rate RM80 3 to 5 working days

      SF Express/EMS POS

      Austria WBR 8 to 10 working days SF Express/EMS POS
      Bangladesh WBR 6 to 8 working days SF Express/EMS POS
      Belgium WBR 5 to 8 working days SF Express/EMS POS
      Brazil WBR 7 to 8 working days SF Express/EMS POS
      Bulgaria WBR 10 to 12 working days SF Express/EMS POS
      Cambodia WBR 3 to 5 working days SF Express/EMS POS
      Canada WBR 5 to 7 working days SF Express/EMS POS
      Chile WBR 7 to 8 working days SF Express/EMS POS
      China WBR 3 to 6 working days SF Express/EMS POS
      Croatia WBR 10 to 12 working days SF Express/EMS POS
      Czech Republic WBR 8 to 10 working days SF Express/EMS POS
      Denmark WBR 8 to 10 working days SF Express/EMS POS
      Estonia WBR 8 to 10 working days SF Express/EMS POS
      Finland WBR 8 to 10 working days SF Express/EMS POS
      France WBR 5 to 8 working days SF Express/EMS POS
      Germany WBR 5 to 8 working days SF Express/EMS POS
      Greece WBR 10 to 12 working days SF Express/EMS POS
      Hong Kong WBR 2 to 4 working days SF Express/EMS POS
      Hungary WBR 8 to 10 working days SF Express/EMS POS
      India WBR 3 to 5 working days SF Express/EMS POS
      Ireland WBR 5 to 8 working days SF Express/EMS POS
      Italy WBR 8 to 10 working days SF Express/EMS POS
      Japan WBR 4 to 6 working days SF Express/EMS POS
      Latvia WBR 8 to 10 working days SF Express/EMS POS
      Luxembourg WBR 5 to 8 working days SF Express/EMS POS
      Lithuania WBR 8 to 10 working days SF Express/EMS POS
      Macau WBR 2 to 4 working days SF Express/EMS POS
      Mexico WBR 5 to 7 working days SF Express/EMS POS
      Mongolia WBR 5 working days SF Express/EMS POS
      Myanmar WBR 3 to 4 working days SF Express/EMS POS
      Netherlands WBR 5 to 8 working days SF Express/EMS POS
      Pakistan WBR 5 to 7 working days SF Express/EMS POS
      Poland WBR 8 to 10 working days SF Express/EMS POS
      Portugal WBR 8 to 10 working days SF Express/EMS POS
      Romania WBR 10 to 12 working days SF Express/EMS POS
      Slovakia WBR 8 to 10 working days SF Express/EMS POS
      South Korea WBR 4 to 6 working days SF Express/EMS POS
      Spain WBR 8 to 10 working days SF Express/EMS POS
      Sri Lanka WBR 5 to 7 working days SF Express/EMS POS
      Sweden WBR 8 to 10 working days SF Express/EMS POS
      Taiwan WBR 2 to 4 working days SF Express/EMS POS
      The United Arab Emirates WBR 6 to 8 working days SF Express/EMS POS
      United Kingdom WBR 5 to 8 working days SF Express/EMS POS
      Vietnam WBR 3 working days SF Express/EMS POS

       


      Customs and Import Charges (International Delivery)

      Customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

      Unfortunately, we have no control over these charges. You may contact your local customs office for the current charges before you order, as customs policies and import duties vary from country to country. 

       

      ORDER TRACKING

      E-mail with tracking number will be sent once your order has been shipped. 

      You may trace and track your parcel here:

      SF Express : Click Here
      PosLaju/ Pos Malaysia/ EMS POS : Click Here

       

      DELIVERY ENQUIRES

      If you have any other enquires about delivery or delivery policy, please contact us at support@topgirl.com.my.

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